What kind of file do you use?

Generally speaking there are 2 different types of files. One is a line art file (.svg, .ai, .dxf, eps, .wmf, .eps, cad, cdr etc) and other is a pixel file (.png, .jpg, .tiff, .bmp, .gif, psp etc)

And the third is a .pdf which kind of sits in the middle and can be adjusted to either type of file.

What kind of logo do you need?

We prefer an original file from the person who designed it for you. The original pdf that links to all shapes/sizes/colors is ideal. Chances are you saved them on your email starred folder or downloaded to your laptop/desktop. Depending on the product we are trying to imprint/logo will matter what file type works best for the product being offered.

Can I send you my Canva link, design, logos?

Absolutely. We understand that using this service is a simple, less expensive way to create a logo than hiring a graphic designer. We are able to use these. If you can add us as a collaborator on the designs, we can take and save the part the correct way that we need. We can also snag your color hex codes for UV printing services to better match colorways for your printing needs. - Just let us know if you have Canva, and we can share the email for our Canva Pro Account so you can add us as a collaborator and we can download the exact file we need.

What logo should I not use?

A picture you took of your logo on your vehicle, a screenshot of your website, the tiny little icon on your website, a picture of your t-shirt/hoodie. We need an actual file. These other pictures are helpful if you are trying to duplicate a previous done job but are not required.

Is there a set up fee?

A simple question, broken into 3 parts. Yes, Maybe and No.

Will start with no. If you have the proper logo .svg .ai or .png .pdf file we originally ask for, then we just set it up. It takes us only a few minutes and don’t feel like we need to charge to use your file. That being said, sometimes they need a little tweaking as majority of logos are multi-colored where in Laser Engraving we need it to be in a single color design.

If it takes beyond our complimentary set up of 15 min, then we do charge a minimum $25 set up fee. That’s where the maybe comes in.

And the YES we will have to charge if we need to set up, redraw, or reconfigure your logo - basically taking the vehicle, hat/t-shirt picture and recreating the wheel. Depending on the time it takes will determine the pricing of it which will be communicated through the process. It pays to have good quality logos for us to use instead of increasing the time it takes to produce the logo and then processing your products.

Can I use a Copyright design?

Unfortunately we do not play with copyright infringements. We do not use logos from NFL, NBA, MLB, Disney, Harley Davidson, College teams, etc. Please respect our professional business by not requesting these logos. There are plenty of other businesses who are willing to flirt with that line of getting prosecuted if they get caught. We have worked hard in building an honest business without infringing on others.

Send us a message, email or chat with us if you have any other questions that we did not address here. hello@dkslaser.com